Frequently Asked Questions

Everything you need to know about brewing and home essentials.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy for glassware?

We offer a 30-day return policy on all unused items in their original packaging. If your glassware arrives damaged, please contact us within 48 hours for a free replacement.

Are Hario glass products microwave and dishwasher safe?

Most of our heat-resistant glass products are microwave and dishwasher safe. Please check the specific product manual for heat-tolerance limits and care instructions.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your destination.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How do I clean my Hario manual coffee grinder?

For best results, disassemble the grinder and use a soft brush to remove coffee oils and grounds from the ceramic burrs. Avoid using water on the internal metal components.